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The Purchase Policy "Aafaq Asia Store":

• Before approving the order, the client must search for product details and methods of using it from different internet pages.

• Before approving the order, the client should make sure that the desired options are chosen correctly for each product -if there are different options on the product page-

• It is possible that some products in the client's order are not available, and the team will notify the owner of the order in the event that a product is not available or the required option of the product is not available via e-mail or mobile.

Delivery & Shipping Policy "Aafaq Asia Store":

• Shipments will send to the client's address within 1-2 business days only, after verification of the validity of the order.

• Aafaq Asia Store has the right to choose the appropriate shipping company to send the client’s order to its address registered in the store, knowing that the work team seeks to choose the fastest way to deliver the order to the client’s State/Region.

• After sending the shipment, Aafaq Asia team will send the shipment invoice and shipping company contact numbers to the e-mail registered in the store. so that the client can follow up his shipment.

Compensation Policy "Aafaq Asia Store":

• Aafaq Asia Store is obliged to compensate the client for the products that are not available in his request with 100% of the product value, after or during the period of the order's shipment.

• The client will not be compensated for any amounts for any product that he chooses and has not read its details and method of use from the product page or from other internet pages.

• The client has the right to request compensation for the product provided to you around you within the seven days following the date of sending the order shipping bill to his address, and he is not entitled to claim any compensation after the seven days have passed -Unless the product has a factory warranty-.

• Claims for compensation will not be considered if the client has used the product or obtained its benefit. Aafaq Asia Store has the right to inspect the product before agreeing to compensation to ensure its in good condition.

• The client is not entitled to request compensation for the product in the following cases:

• If the product was manufactured at the request of the client or according to the specifications specified by it, with the exception of products that are defective or that violate the specifications specified by the client.

• If the product consisted of video tapes, CDs, CDs, or information programs used.

• If the product is newspapers, magazines, publications, books, or other types of literature.

• If a defect appears in the product due to poor possession of the client.

• If the order deals with purchasing software download products via the Internet.

Refund and Exchange "Aafaq Asia Store":

• The client has the right to open a compensation request from Service Center correspondence within the seven days following the date of sending the order shipping invoice to his address, and he is not entitled to claim any compensation after the passage of seven days -Unless the product has a factory warranty-, the compensation request will be answered after his evaluation by the work team, whether compensation is through purchase coupon, financial compensation, or return and exchange -with the customer bearing the cost of returning the product to the store's nearest branch-.